12 things you probably don't realize about working at Costco, according to employees by Nicole Yi on Jun 1, 2017, 4:08 PM Advertisement
 You may love Costco for the free samples, but there's plenty more to the wholesale store than you think. Many of us have never walked out with less than a cart full of items, and that's because you truly get value for your buck, especially on Kirkland products. To dig up more information on things we never knew about the company, we checked out IamAs from a 10-year veteran (who works the floor and forklifts), a part-time college employee, and a food court employee. From Costco hacks to their lenient return policy, expect to become an even more loyal member by the end. SEE ALSO: Amazon, Hilton, and 11 more companies that will let you work from anywhere DON'T MISS: 11 Costco or Sam's Club purchases that make your membership virtually free 1. What are you guys really checking on the receipts?  "I usually check expensive items and look for doubles. Most of what we find is actually errors with scanning. Had someone accidentally key in the number for a $1000 item instead of a bag of avocados once. Mostly making sure you got what you paid for."
2. Do you always accept illegitimate returns for full refunds, like when one lady returned an almost-empty bottle of red wine?  "Depends on your pattern. If you are returning expensive liquor on a regular basis, they start to catch on. Same with electronics. If you are buying a new laptop and returning it the day before the return policy is up on a consistent basis, we take note. I helped someone years ago who bought the same laptop and returned it five or six times within a few days. Apparently it wouldn't browse the web, play a movie, play iTunes, and run Excel and Word at the same time (on a cheap Vista machine). We finally had to tell her that it wasn't going to, no matter which one of the same item she bought."
3. It's not uncommon to see name badges with 'Employee Since 1997.' What keeps employees there so long?  "The pay scale is awesome for the industry. A lot of people I know got into Costco in college because it paid better than anything else, and they just stuck with it. Benefits are good, vacation is awesome after a few years, and they have a lot of employee-care type stuff. We have a lot of 15-25 year employees at my store. Even as a 10-year employee, I'm in the middle of the pack when it comes to average seniority. We made a name tag for an old-timer employee that said Employee since 1887. Took him a while to catch it."
See the rest of the story at Business Insider
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