Tuesday, February 6, 2018

Instant Alert: I've been using the iPhone X for two weeks, and Face ID is a problem

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I've been using the iPhone X for two weeks, and Face ID is a problem

by Antonio Villas-Boas on Feb 6, 2018, 9:28 AM

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I've been using the iPhone X for two weeks, and I would have returned it had I bought it myself.

The iPhone X has a beautiful design, great OLED display, fast performance, and the best ecosystem out of any smartphone brand.

But I can't get used to Face ID.

Face ID uses Apple's TrueDepth camera system to accurately scan your face and unlock your phone.

Technologically, it's far more advanced – and supposedly more secure – than the Touch ID fingerprint sensors used in the iPhone 5s all the way to the iPhone 8.

Practically, however, Face ID is more limited than Touch ID in my experience, and it feels like a regression. 

I've never had to unlock an iPhone with my PIN code as often as I have with the iPhone X, despite Apple's fancy Face ID feature. As a result, it's been a pretty frustrating experience, and I can't wait to switch my SIM card back to my iPhone 6s Plus or the office Pixel 2 XL review unit, which I've been hoarding because it's such a good phone. 

Check out why I just can't get used to Face ID on the iPhone X:

SEE ALSO: The technology that hides fingerprint sensors underneath displays will make the dreaded smartphone bezel extinct

To begin with, I have to note that I'm not the only one who doesn't like Face ID.

Several others have expressed their dissatisfaction with Face ID on Twitter:



That said, many iPhone X owners like Face ID. So, all my griping about Face ID is purely subjective.



My main problem with Face ID.

Face ID wants my undivided attention.

This limits me to one specific action – looking at my phone directly – to unlock my phone, whereas Touch ID let me unlock it regardless of what I'm doing.

Having to hold the iPhone X directly in front of my face has become an unexpected hassle, as I don't always hold my phones to my face when I'm unlocking it. Sometimes it's to the side on my desk or the couch and I just want to wake the phone to check a notification without picking it up or leaning over for Face ID to register my face. In fact, it doesn't work even if I lean over. I need to make a conscious effort to hover my head directly above the iPhone X, which is incredibly unnatural. It's minor, but it's more effort than Touch ID ever needed. 

I've tried turning off the "Require Attention for Face ID" option, but it seemingly had no effect.



See the rest of the story at Business Insider


 
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