Instant Alert: Finally! Watch TSA agents line up and go through security as they role-play passengers in training

MANAGE SUBSCRIPTIONS   |   UNSUBSCRIBE   |   VIEW ONLINE   Finally! Watch TSA agents line up and go through security as they role-play passengers in training by Justin Gmoser and Rachel Gillett on Aug 27, 2016, 11:29 AM On a recent trip to TSA Academy in Glynco, Georgia, we discovered that TSA trainees learn the most important aspects of security and customer service by ironically standing in line themselves. This full-scale airport security checkpoint provides the best hands-on experience where the students can role-play as different types of passengers.  Follow BI Video: On Twitter   Share the latest business news with your network: Email sent to:   |   Manage your email preferences   |   Unsubscribe Terms of Service   |   Privacy Policy Business Insider. 150 Fifth Avenue, New York, NY 10011