Instant Alert: 11 insider facts about McDonald’s employees know and most customers don't

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11 insider facts about McDonald's employees know and most customers don't

by Áine Cain on Apr 26, 2018, 1:37 PM

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  • McDonald's employees know all about how things are run at the fast food giant.
  • Customers might miss out on some secrets that are obvious to employees.
  • Here's a look at some insider facts from employees that you should know if you're planning on going on a Big Mac run.


McDonald's jobs are abundant.

About 375,000 people work at the fast food chain, according to the McDonald's 2016 filing with the Securities Exchange Commission. But if you include franchise employees along with corporate employees — as Forbes did in 2015 — the number jumps up to 1.9 million. That makes McDonald's one of the largest employers in the world.

Whether they work for franchise or corporate stores, McDonald's employees gain a keen insight on the inner-workings of the fast food giant.

McDonald's employees can tell you all about the most annoying customer requests, and the consequences of working around French fries all day.

Here's a look at a few things that only McDonald's employees know:

SEE ALSO: Walmart employees share 8 insider facts about shopping at the big box store

DON'T MISS: Costco employees share the 20 things they wish shoppers would stop doing

SEE ALSO: The secret history of McDonald's Filet-O-Fish, which was almost killed from the menu before becoming Trump's staple sandwich

People can get pretty invested in their food

"I was amazed at how furious people could get over food," a Reddit user who said they worked at McDonald's wrote. "I was a swing manager for a while, and one time I took a call from an angry guy — it seems that even though he asked for no mustard on his burgers, he got mustard."

The Reddit user said the man claimed to have a spreadsheet that recorded every time a McDonald's employee had made a mistake with his food. He yelled at the McDonald's employee and kept demanding to speak to the store owner.

The Reddit user wrote that the store owner ended up taking a call from the man and promptly hung up on him after telling him to find "somewhere else to eat in the future."



There's a trick to getting a fresh egg on your McGriddle

McDonald's employee and Quora user Mackenzie Shelton offered up a hack for getting a "fresh from the carton" egg on your McGriddle.

Request a "round egg," she suggested. "It's the best egg we have and definitely real," Shelton wrote.

Serious Eats confirmed that this specialized order will allow you to swap out the usual "folded egg patty with a real egg, free of charge."

Former McDonald's employee and Quora user Chuck Chan wrote that you'll be getting the same type of eggs that's used to make McMuffins.



Employees get some unusual requests sometimes

Sometimes, customers come up with some rather unusual requests for McDonald's employees to tackle.

One woman asked for a McDLT with no meat, according to McDonald's employee and Quora user Mike Bowerbank.

McDLTs are a discontinued McDonald's menu item. The sandwich consisted of a cheeseburger that had been split in two and placed on two sides of a specialized Styrofoam container so hot and cold ingredients didn't meet. One half contained a bun topped with a patty and cheese, the hot side. The other have was a bun topped with vegetables and sauce, the cold side.

"For some odd reason, this seemed to be the funniest thing the girl behind the counter had ever heard, and she started laughing," Bowerbank wrote. "And she couldn't stop. The assistant manager had to step in, apologize, and put in the order for her."

Quora user and McDonald's employee Ganesh Satyanarayana wrote that he used to work the closing shift at a UK-based McDonald's. One night, just before closing, he said he encountered a "visibly pregnant" customer.

"She quietly asks me, 'Are you still open? Because I'm craving a sandwich and none of the other McDonald’s were open,'" Satyanarayana wrote. "My heart immediately melted and I let them in and told them that it would take a while as I had already finished cleaning the oil vats and the grill. She said: 'Oh, I don't want any meat on my sandwich, I just want pickles on a toasted bun.' I swear to God, I thought she was joking."

And not all of the requests revolve around food.

Former McDonald's employee and Quora user Arthur Adams described having customers ask him to tell them a joke or sell them his McDonald's hat.



See the rest of the story at Business Insider


 
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