What to read today: US Banking Channel Forecast: Digital banking channels are enjoying supercharged momentum as a result of the coronavirus pandemic. Insider Intelligence forecasts the development of five key banking channels in the US between 2020 and 2024: branches, digital platforms, smartphones, call centers, and ATMs. The report identifies the drivers behind the trajectory of each channel's penetration, including changes in consumer behavior or advancements in technology. .
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 | November 6, 2021 | |  | | Fintechs will play a key role in the metaverse | Facebook's rebranding as a metaverse innovator opens up opportunities for firms looking to embed fintech solutions into this next iteration of the digital realm.
The ability to manage finances and transactions in this new environment will be key to making it as immersive and comparable to real life as Facebook hopes.
This space is still very nascent, and it's unclear what a metaverse will look like. As Facebook positions itself as the gatekeeper to its own metaverse, fintech startups could benefit from integrating their solutions into its ecosystem.
Alternatively, larger fintech players may explore creating their own metaverses: Coinbase's upcoming NFT marketplace, for example, will include personal feeds based on each users' interests to help connect them with like-minded users and creators.
Insider Intelligence's Victor Chatenay has the full story. | | |  | BRIEFING HIGHLIGHTS | | | | | | | | | | | | | | | | | | | | | |  | RESEARCH IN FOCUS | |  | | US Banking Channel Forecast | | Digital banking channels are enjoying supercharged momentum as a result of the coronavirus pandemic. Insider Intelligence forecasts the development of five key banking channels in the US between 2020 and 2024: branches, digital platforms, smartphones, call centers, and ATMs. The report identifies the drivers behind the trajectory of each channel's penetration, including changes in consumer behavior or advancements in technology. | | Get the full report → | | |  | | Canada Mobile Banking Emerging Features Benchmark 2021 | | This inaugural study, weighted based on responses to a consumer survey, ranks the seven largest Canadian financial institutions by assets according to their mobile banking capabilities. The Insider Intelligence 2021 Canada Mobile Banking Emerging Features Benchmark uses a dedicated survey of 1,187 Canadian consumers to identify the mobile banking features that consumers demand, highlighting features that the top seven Canadian FIs by assets deploy and the mobile functionality that consumers value most. | | Get the full report → | | |  | | The Banking Heads of Digital Report | | Digital is integral to the customer experience, and banks' heads of digital are the lynchpin. We synthesize exclusive interviews with a dozen heads of digital at some of the largest financial institutions in the US, UK, and Canada and heads of product at three top neobanks. We glean insights into how heads of digital define their roles and their place in the organization; how trends are shaping their responsibilities; the greatest challenges heads of digital face; and the priorities they've set for the future. | | Get the full report → | | |  | BECOME A SUBSCRIBER | | | Our subscriptions deliver analysis on the biggest trends and decisions shaping the future of your industry. Stay on top and subscribe today to receive:
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