Target employees share the 7 biggest mistakes shoppers make at the retail chain by Áine Cain on May 29, 2018, 3:21 PM Advertisement
 - Target store employees told Business Insider about the biggest and most frequent mistakes they see customers make.
- A total of 25 Target team members shared their insights with Business Insider.
- Employees also shared tips on how to save yourself money and time on your next Target run.
Target store employees interact with shoppers on a daily basis. So it's not surprising that they have some thoughts on the biggest mistakes people make on Target runs. Business Insider recently spoke with 25 Target employees to get a sense of the tactical errors that they witness shoppers blunder into. The current and former team members provided us with their thoughts — as well as some suggestions on strategies that Target shoppers can use to save time and money. Some of their observations were unsurprising. For example, a number of employees spoke out about guests being needlessly rude. Others provided insight on how some shoppers accidentally skip over opportunities to save cash. Here are the biggest mistakes people make at Target, according to employees: SEE ALSO: Target employees shared 4 of their worst horror stories — and it will make you appreciate how hard their job is DON'T MISS: Employees from Costco, Walmart, and Target share their worst horror stories — and they'll make you rethink how you act when you shop SEE ALSO: Target employees share the most ridiculous returns they've seen customers make Misreading signs A North Carolina-based Target team member said they have encountered many shoppers who neglect to carefully read the store's sale signs. This will sometimes lead to confusion at checkout, as well as spats with cashiers. "The sign will say 'buy two, get one free,' but the guest will insist its 'buy one, get one free,'" the employee told Business Insider. Read signs more carefully to avoid confusion.
Forgoing Target's Redcard Five Target team members told Business Insider that it's a big mistake for shoppers to overlook the store's Redcard. Target's Redcard promises to offer customers an extra 5% off on most purchases, free two-day shipping, and an extended return policy. "If you make the most of it, our prices are the best," a Target employee in Wisconsin told Business Insider.
Under-utilizing Cartwheel While team members told Business Insider that they felt pressure from management to hawk Redcards, this wasn't the case for Cartwheel, Target's official app. "We don't have to meet a quota for Cartwheel, like we do for Redcards," a Target team member told Business Insider. "When we tell you to download Cartwheel, we genuinely want you to save money, because we all know that Target can get expensive very fast." A Target team member from Southern California told Business Insider that some guests make the mistake of "not checking for any coupons" on Cartwheel. Seven other Target employees said that failing to use Cartwheel was a major mistake on the part of shoppers. Another employee from Texas told Business Insider that they've seen shoppers make the tactical error of "asking about Cartwheel after they've already paid."
See the rest of the story at Business Insider |
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