Inside Capital One's ongoing digital transformation

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Financial institutions could increase revenue by $512 billion with automation

Capital One's earnings call gave some insight into the status of its multiyear digital transformation plan.

CEO Richard Fairbank said the firm expects the migration to the cloud to be completed in 2020, with "significant cost and efficiency improvement opportunities" starting in 2021.

Mobile user growth is an important outcome as well, and though Capital One claims to be an industry leader, it failed to disclose specific metrics.

When asked about the potential threat of the Apple Card's upcoming summer launch, Fairbank said he expects Apple and Goldman Sachs' project to be successful, but was "bullish" on Capital One's ability to compete.

Business Insider Intelligence's Rachel Green has the full story.
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