Enterprise video conferencing is critical for businesses as the pandemic continues – and these platforms are battling for supremacy

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Insider Intelligence

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Enterprise video conferencing providers are racing to emerge atop the $50 billion video conferencing market — here's how five software providers are positioning their platforms amid the pandemic-driven shift to remote work



* This chart and data were pulled from the Enterprise Video Conferencing Report by Insider Intelligence. Purchase the report here to get immediate access to the full analysis.
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The first half of 2020 saw video conferencing platforms become central to enterprises' strategies in navigating the disruptions from the coronavirus pandemic. Between stay-at-home orders, social distancing guidelines, and temporary office lockdown directives, businesses across industries were forced to move operations remotely — and this has forced many more businesses to outfit their workforce with the tech and increase usage.

This momentum in the video conferencing space has ignited a fierce battle among companies trying to capitalize on peak demand spurred by the pandemic. To predict how the video conferencing market will shake out after the pandemic, we've stacked up five key players in the space.
  • Zoom has cemented its status as a top-tier video conferencing platform during the quarantine — but early issues with trust and reliability have slimmed its addressable audience in the enterprise segment. Between March and April 2020, Zoom's daily active participant count swelled by 50% (or 100 million), bringing the total to 300 million, and was up 2,900% since the end of 2019, when it had 10 million.
  • Google Meet is still playing catch-up to competitors, its enterprise penetration as part of G Suite, coupled with its rapid innovation, has positioned it as a serious contender in the video conferencing space. At the end of April, Google revealed that Meet experienced a thirtyfold increase in usage since January, with the platform drawing 100 million daily meeting participants.
  • Microsoft Teams is a top contender in the video conferencing space because of its deep roots with Microsoft 365, vast ecosystem of integrations, and efforts to...
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