[CHART] Mobile banking is no longer enough for consumer retention and acquisition...

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Fully understand mobile banking with this chart.
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NEW CHART & DATA: FINTECH

Mobile banking is no longer enough for consumer retention and acquisition…

The exponential growth of smartphones and mobile devices, coupled with greater internet penetration, has brought a seismic shift in the way people choose to bank. Customers are now more likely to check their balances or transaction histories on their handheld devices, be it smartphones, tablets, or wearables, rather than through desktop or via traditional bank visits.

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Despite slight differences in mobile banking rates across the EU, Australia, and US, figures suggest mobile banking is reaching a saturation point. In the US, 76% of consumers checked their balance or last transaction on a mobile device, compared with the 18% who used their laptops or desktop computers.

Saturation means that offering mobile banking apps, no matter how sleek and trendy, is no longer sufficient to capture and engage consumers. If incumbents want to retain consumers and stave off challengers, they should implement digital strategies that allow them to not only develop innovative mobile products and services, but also help them keep a pulse on shifting consumer behavior.

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Closing Bell: Stocks rally to avoid their worst month since the financial crisis

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October 31, 2018

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  • Stocks rose Wednesday as Wall Street seemed to shake off fears about rising rates and signs of slowing growth.
  • After a string of sharp sell-offs in recent weeks, the US indexes had been headed toward their worst month since the financial crisis.
  • Follow the US indexes in real time here.

Stocks jumped Wednesday as an earnings-fueled rally helped stave concerns about signs of slowing growth and rising rates, allowing Wall Street to sidestep what would have marked its worst month since the financial crisis.

The S&P 500 gained 1.08%, but still recorded its worst month since 2011. The Dow Jones Industrial Average rose 0.97%, or nearly 250 points, and the Nasdaq Composite rallied 2%. The S&P 500 would have needed to finish the month down more than 8.2% to suffer its biggest monthly decline since May 2009.

Following a bruising few weeks, earnings season helped technology stocks make a comeback.

Facebook posted revenue and guidance that came in slightly below estimates, but Wall Street seemed relieved users hadn't fled during a quarter punctuated by scandal. General Motors beat, dodging some trade-war issues that have cast uncertainty on the auto industry. Apple, Spotify, and Starbucks are expected to report after the bell Thursday.

Oppenheimer Research chief investment strategist John Stoltzfus said the third-quarter earnings have appeared impressive overall, with more than half of S&P 500 companies having reported. But he added that concerns about forward guidance have continued.

"A key problem is that projections of the outcome to a trade war tend toward the darker side of things," Stoltzfus said. "Businesses in the US and China are not shy about expressing their concerns about the risks to revenues and earnings should the trade war become protracted."

In the latest sign of a tightening labor market, data before the US open showed companies added the most jobs in eight months in October. The private sector added 227,000 jobs in October, the ADP Research Institute said, compared with economist forecasts for 189,000. The Labor Department is scheduled to release its employment report Friday.

Ian Shepherdson, chief economist at Pantheon Macroeconomics, said it isn't clear what ADP estimates will mean for the Labor Department report because they likely won't capture hits from Hurricane Michael, while the official data will.

"We'd be very surprised to see Friday's headlines as strong as the ADP data, but with hurricanes making landfall in the survey weeks in both September and August — that has never happened before, as far as we know — we're braced for anything," Sheperdson said.

Wall Street has mirrored gloomy markets around the world in recent weeks, with global equities also recording their worst October in years.

China's government said Wednesday that manufacturing growth was the slowest in more than two years this month. The manufacturing PMI reading came in at 50.2 in October, only slightly surpassing the threshold that indicates expansion. A reading below 50 indicates contraction.

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Facebook pops after mixed third-quarter results

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Facebook pops after mixed third-quarter results

  • Facebook reported mixed third-quarter results on Tuesday.
  • The social-media giant said US daily active users held at 185 million.
  • Shares rallied as much as 5%.
  • Watch Facebook trade live here.


Facebook jumped by as much as 5% Wednesday after reporting mixed third-quarter results.

The social-media giant announced Tuesday that it earned $1.76 a share, easily beating the $1.47 that Wall Street analyst surveyed by Bloomberg were expecting. Revenue surged 33% versus a year ago to $13.73 billion, but that was shy of the $13.80 billion that was expected.

Facebook said its US daily active users held at 185 million, coming as a relief to investors after a tumultuous few months. The company has been trying to repair the reputational damage done by the recent scandals, including Cambridge Analytica and the hack of 30 million users' sensitive data.

"Growth is decelerating, yet '19 seems to be a pivot point with investment stabilizing," the Jefferies analyst Brent Thill said in a note sent out to clients following the results.

"As we model out into '20 we see EPS growth accelerating into high teens and model $10+ in EPS in '21. It will probably take a few qtrs for sentiment to reverse, but with FB trading ~20x our '19 EPS (17x '20) we see more upside than down. We believe patient investors will be rewarded at these levels as FB turns the corner on investment in '19."

Last quarter, Facebook said its monthly active users in the US stalled and warned that revenue growth rates would decline by "high single digit" percentages in the coming quarters.

Shares had plunged 35% through Tuesday after that report, sending Facebook shares to their lowest level since April 2017.

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McDonald's is debuting a new deal that packs in a ton of food — and more than 1,000 calories — for $6. Here's how the options measure up.

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McDonald's is debuting the new $6 Classic Meal Deal on Thursday. Here's what it's like.

Business Insider Select

October 31, 2018   |   View Online »
 
McDonald's is debuting a new deal that packs in a ton of food — and more than 1,000 calories — for $6. Here's how the options measure up.

McDonald's is debuting a new deal that packs in a ton of food — and more than 1,000 calories — for $6. Here's how the options measure up.

McDonald's is debuting the new $6 Classic Meal Deal on Thursday. Here's what it's like.

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