 WEEKEND ROUNDUP | |
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A new Amazon patent reveals Alexa could become emotionally intelligent Amazon was issued a patent for new technology last week that would enable Alexa to detect users' physical, emotional, and behavioral states.
The technology would allow Alexa to recognize audible cues, such as a cough or a tone of voice, to identify how a user is feeling, mentally or physically, and provide responses based on that information.
For instance, if Alexa detects a cough or sniffles when a user makes a voice request, the assistant might respond by asking if the user wants to order lozenges.
Alexa would also be able to use consumers' demographic and behavioral information such as age, location, accents, and past search and purchase behavior to help inform those suggestions.
Business Insider Intelligence's Peter Sarnoff has the full story. | |
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| | | Information buried in the Android code for Facebook's Portal smart speaker refers to a device known as "Ripley" that will apparently be camera-equipped and connect to TVs. Read More → | | | | |
| | | SIX, the owner and operator of Switzerland's stock exchange, has taken a minority stake and board seat in blockchain startup PassOn AG, as part of its plan to build out a digital asset ecosystem. Read More → | | | | |
| | | The number of Assistant-enabled devices available to consumers worldwide has exploded in 2018, jumping 567% from 1,500 in January to 10,000 in October. Read More → | | | | |
| | | While the decline in available space has slowed recently — shrinking only one-tenth of a percentage point in every quarter since Q4 2017 — this news nonetheless spells trouble for retailers and shippers ahead of the holidays. Read More → | | | | |
| | | As mobile banking continues to saturate, there are other ways that banks can keep demographics that are interested in mobile engaged. Read More → | | | | |
| | | The United States Postal Service proposed an increase to its rates for its Parcel Select service, which companies like Amazon, UPS, and FedEx use to handle last-mile delivery. Read More → | | | | |
| | | Using the Cast platform allows the company to differentiate itself in price, but it could also alienate partners by creating a fork in the screened smart speaker segment that makes their products less attractive to consumers. Read More → | | | | |
| | | Membership growth has hovered in a narrow 1-2% range in each of the past four quarters, even during Q3, which included Amazon's self-made shopping holiday, Prime Day. Read More → | | | | |
| | | US-based alt lender OnDeck has launched a separate company, dubbed ODX, to help banks build their own digital small-business lending products. Read More → | | | | |
| | | The initiative is the first to emerge from the strategic partnership between Google and JD.com, established when Google bought a $550 million stake in the Chinese e-tailer earlier this year. Read More → | | | | |
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| | | This report examines how smart home technologies provide new and better services to their customers. It explores how smart appliances are building on one-click purchasing systems to enable automated replenishment, as well as how apps, cameras, and voice assistants are enabling takeout and grocery delivery through these appliances. Finally, it examines the role of the voice interface beyond smart speakers as it relates to purchasing products in the home, and how omnipresent voice will be used to organize and interact with automated services. Learn More → | | | | |
| | | In this report, Business Insider Intelligence will look at the state of the smart speaker market and outline how each of the major device providers approaches the space. We will then focus on the key factors that affect whether or not someone owns one of these devices. Next, we will use our survey data to outline the reasons why people don't own devices in order to offer guidance for who to target and how. Finally, we will discuss what consumers are actually doing with their smart speakers — specifically looking at how the devices are used and perceived in e-commerce, digital media, and banking — which can help companies determine how well they're publicizing their smart speaker services and capabilities. Learn More → | | | | |
| | | In this report, Business Insider Intelligence analyzes how physical retail's personalization is being outperformed by e-commerce's, and examines the value personalization holds for brick-and-mortar in particular. We also look at what techniques and technologies are available to help retailers identify and track consumers in-store, and how they can be used to bolster their personalization capabilities. Finally, we examine the different channels through which retailers can reach consumers with their personalized offerings in-store. Learn More → | | | | |
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