What to read today: AI in Insurance: Insider Intelligence assesses the business impact of forward-looking insurers implementing AI in their front, middle, and back offices, with real-world examples of each. The report then explores the key risks arising from AI use that insurers need to keep in mind. It also provides recommendations around how insurers can best approach the implementation of AI-powered digital transformation..
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| January 16, 2021 | | | Amazon, Target, and Walmart forgo returns processing and let consumers keep unwanted products in cost-saving push. | Amazon, Target, Walmart, and other larger retailers are issuing refunds and letting customers keep some of the holiday purchases they intended to return. This move comes after a booming ecommerce holiday season: US ecommerce sales grew 32% year over year (YoY) to surpass $188.2 billion. US consumers are expected to return $101 billion worth of merchandise bought during the holiday season. And despite some initial losses, retailers will most likely benefit from issuing refunds to customers for unwanted and unreturned merchandise. Insider Intelligence's Adriana Nunez has the full story. | | | BRIEFING HIGHLIGHTS | | | | | | | | | | | | | RESEARCH IN FOCUS | | | AI in Insurance | Insider Intelligence assesses the business impact of forward-looking insurers implementing AI in their front, middle, and back offices, with real-world examples of each. The report then explores the key risks arising from AI use that insurers need to keep in mind. It also provides recommendations around how insurers can best approach the implementation of AI-powered digital transformation. | Get the full report → | | | | Digital-Only Bank Account Holders Forecast | Insider Intelligence explores the key international factors we expect to affect digital-only bank account holder growth across all three countries between now and 2024, both those we expect to drive up growth and those that we think may pose growth risks. | Get the full report → | | | | The Buy Now, Pay Later Report | Insider Intelligence will examine what factors have made BNPL providers increasingly popular with consumers and merchants, both before and during the pandemic. The report then details the threat BNPL solutions pose to payments incumbents, including card networks and issuers, and what such firms can do to avoid disintermediation. | Get the full report → | | | | BECOME A SUBSCRIBER | | Did you know the Daily is just a preview of everything Business Insider Intelligence has to offer? Our Briefing subscriptions deliver analysis on the biggest trends and decisions shaping the future of a specific industry. Stay on top and subscribe today to receive:
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