What to read today: The Banking Heads of Digital Report : Digital is integral to the customer experience, and banks' heads of digital are the lynchpin. Through our exclusive interviews with heads of digital at 12 of the largest financial institutions and three top neobanks across the US, UK, and Canada, this report will illuminate the biggest challenges and opportunities these executives are facing..
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| October 9, 2021 | | | | Apple Pay feels the heat from US banks frustrated with fee scheme | After banks reportedly pressured Visa to revise how it processes Apple Pay transactions, the card network is rumored to be considering a plan that would reduce the fees the wallet earns on subscription payments. When Apple Pay debuted, issuers and card networks feared Apple would extend its reach and brand loyalty too far into payments and eat into their market share. So Visa forged an agreement with the tech giant: Apple could decide which issuers and cards it would accept, and in exchange, Apple would not launch a competing card network. Apple has kept its side of a bargain, but the 2019 launch of Apple Card and its subsequent popularity—placing Apple into more direct competition with issuers—might be a factor driving the fee reevaluation. Insider Intelligence's Adriana Nunez has the full story. | | | | BRIEFING HIGHLIGHTS | | | | | | | | | | | | | | | | | | | | | | | RESEARCH IN FOCUS | | | | The Banking Heads of Digital Report | | Digital is integral to the customer experience, and banks' heads of digital are the lynchpin. Through our exclusive interviews with heads of digital at 12 of the largest financial institutions and three top neobanks across the US, UK, and Canada, this report will illuminate the biggest challenges and opportunities these executives are facing. | | Get the full report → | | | | | The Co-Brand Credit Card Report | | Co-brand card issuers and brand partners have an opportunity to reimagine their offerings in the pandemic's wake. Leaning on newfound digitization and shifting spending habits can help providers tailor their offerings in ways that widen their net, grow volume, and appeal to the maximum number of customers. | | Get the full report → | | | | | Account Opening in the Next Normal | | Bank account opening is bouncing back after a slump during the coronavirus pandemic, and digital account opening (DAO) activity in particular is poised to benefit from the surge. But as banks work to optimize their DAO processes, they will face stiff competition from neobanks and Big Tech companies; both are raising the bar for DAO and count millions of customers among their existing client bases. | | Get the full report → | | | | BECOME A SUBSCRIBER | | | Our subscriptions deliver analysis on the biggest trends and decisions shaping the future of your industry. Stay on top and subscribe today to receive: | | | | | | | |
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