What to read today: The Global 5G Landscape: Business Insider Intelligence sizes up the major players in 5G – market leaders United States, South Korea, and China and emerging markets India, Brazil, and Mexico – to provide an overview of each one's telecoms space and what is contributing to or hindering its development..
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 | March 7, 2020 | |  | | Amex reportedly used unsavory practices to retain cardholders | Amex salespeople reportedly ran credit checks without consent, misrepresented cards' rewards, and issued unwanted cards to retain small business owners who had a Costco card following the loss of the Costco portfolio.
Costco accounted for around 8% of Amex's almost $1 trillion in billed business in 2015, leaving an $80 billion deficit that took the company years to recover from.
It's important that Amex keeps an eye on its customer acquisition tactics so it can fully take advantage of its newfound parity with other card networks — and avoid the negative effects of a scandal.
Business Insider Intelligence's Daniel Keyes has the full story. | | |  | BRIEFING HIGHLIGHTS | | | | | | | | | | | | | | | | | | | | | |  | RESEARCH IN FOCUS | |  | | The Global 5G Landscape | | Business Insider Intelligence sizes up the major players in 5G – market leaders United States, South Korea, and China and emerging markets India, Brazil, and Mexico – to provide an overview of each one's telecoms space and what is contributing to or hindering its development. | | Get the full report → | | |  | | The Rise of Banking-as-a-Service | | Business Insider Intelligence looks at the benefits banks stand to gain by offering BaaS platforms, discusses key players in the industry that have already successfully launched BaaS platforms, and recommends strategies for financial institutions looking to move into BaaS. | | Get the full report → | | |  | | The Internet of Things Report | | This annual survey, combined with past iterations of the study, offers a longitudinal look at adoption of the IoT generally, anticipated trends and their realization, and the evolution of decision-making processes alongside other points of interest in the wider space. Our survey includes over 400 responses from key executives around the world, including C-suite and director-level respondents. | | Get the full report → | | |  | BECOME A MEMBER | | Did you know the Daily is just a preview of everything Business Insider Intelligence has to offer? Our Pro memberships deliver analysis on the biggest trends and decisions shaping the future of a specific industry.
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