Digital buyers embraced ecommerce like never before in 2020 – here's how global sales will shake out in 2021

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Worldwide Ecommerce Will Approach $5 Trillion This Year



* This chart and data were pulled from The Global Ecommerce Update 2021 Report by Insider Intelligence. Purchase the report here to get immediate access to the full analysis.
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Despite a challenging year for retail in 2020, we estimate that worldwide retail ecommerce sales posted a 27.6% growth rate for the year, with sales reaching well over $4 trillion. Even as total worldwide retail sales declined by 3.0% and recessionary conditions set in around the world, ecommerce managed to perform above pre-pandemic expectations in 2020.

We anticipate that consumers will maintain many of their newfound digital behaviors in 2021. However, with so much growth shifted forward into 2020—and with a full year of relatively normalized brick-and-mortar commerce—2021's growth rate will decelerate to some degree, despite the enduring enthusiasm for ecommerce.
  • We forecast that worldwide growth this year will be 14.3%, which is a relatively low number compared with 2019's 20.2% and last year's 27.6%, but it still represents $611 billion in additional ecommerce sales.
  • As recently as 2018, worldwide ecommerce sales had not yet topped $3 trillion. We estimate that the $4 trillion line was easily breached in 2020, $5 trillion will be achieved by 2022, and $6 trillion will be reached by 2024.
  • In 2020, 18.0% of all retail sales took place via ecommerce. In 2024...
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This is just a preview of the information and insights you'll find in Global Ecommerce Update 2021 report by Insider Intelligence. Purchase the report today for $1,995 to access the full analysis.
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January retail sales bounced back thanks to stimulus checks

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What to read today: Mobile Order-Ahead and Delivery: Insider Intelligence scopes the digital ordering opportunity and explains why it is ripe for payments providers if they work to seize the current momentum in the space. We size the market for digital restaurant ordering, identify the core channels and technologies that providers looking to help restaurants digitize can use, and hone in on pain points..
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February 27, 2021
Insider Intelligence
January retail sales bounced back strongly, mostly thanks to stimulus checks.
Consumer stimulus spending helped spur a 10.8% year-over-year increase in retail sales for January, and further stimulus aid could boost retail recovery even further.

An estimated 88% of consumers who received a coronavirus stimulus payment spent it immediately—likely reflecting the pent-up demand for funds during the pandemic.

And payments providers would also benefit from increased stimulus check funds and overall retail spending. Spending recovery for issuers like Bank of America, Citi, and JPMorgan Chase has slowed—highlighting the need for a cash injection to stimulate card spending.

Insider Intelligence's Adriana Nunez has the full story.
BRIEFING HIGHLIGHTS
BofA's patent haul in 2020 points to a data-driven future
Bank of America was granted 444 patents in 2020—the concentration of its patent applications indicates a focus on use and protection of customer data.
Read More →
Square doubles down on crypto and eyes further Bitcoin expansion
Square may now be looking to ramp up its crypto offerings further with its massive Bitcoin investment.
Read More →
Facebook's digital currency will finally launch in Q1
Facebook's digital currency has undergone a number of iterations and delays over the past couple of years—here's why it will finally launch in Q1.
Read More →
Ecommerce helped retail in 2020 as consumers adopted online shopping
The coronavirus pandemic led to a massive surge in online shopping, which is likely to remain post-pandemic—spelling good news for Amazon and Walmart.
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HSBC cuts its deep US losses and goes all in on Asia
HSBC's exit from US retail banking places Hong Kong and China center stage—a move that points to a more profitable future.
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MoneyGram's online business soars as digital transfers surge
MoneyGram reported a surge in online transfer revenues, which it can use to help uplift its overall business as the coronavirus pandemic continues.
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China insurtech Waterdrop to pick US over home country for public listing
Waterdrop is aiming to capitalize on its 2020 growth as Chinese firms continue to line up for more lucrative US listings than at home.
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Wealth management solution provider goes public via SPAC
Apex is one of many fintechs choosing to enter the public market via SPAC, and the hype for SPAC acquisitions will likely only increase in 2021.
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Starling doubles down on its UK SMB growth ambitions
Starling CEO Anne Boden wants to quadruple the neobank's UK small business market share in five years.
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Mastercard and Visa credit card fee hikes may be on the horizon
Visa and Mastercard are reportedly set to raise credit card merchant fees this spring for select purchases, including ecommerce transactions.
Read More →
RESEARCH IN FOCUS
Mobile Order-Ahead and Delivery
Insider Intelligence scopes the digital ordering opportunity and explains why it is ripe for payments providers if they work to seize the current momentum in the space. We size the market for digital restaurant ordering, identify the core channels and technologies that providers looking to help restaurants digitize can use, and hone in on pain points.
Get the full report →
Innovation Strategies at Small and Midsize FIs
Insider Intelligence provides some best practices for smaller FIs looking to digitally innovate, based on exclusive interviews and our own analysis. We give an overview of the small and midsize US banking market, and the unique challenges this tier faces when it comes to digitization.
Get the full report →
The Subscription Payments Ecosystem
Insider Intelligence examines the size of the current subscription payments opportunity and discusses what's driving its growth. We then evaluate the top types of subscription payments solutions providers, as well as their strengths and weaknesses, before analyzing the subscription payments process and what makes it unique from a standard one-time payment.
Get the full report →
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[Free Download] Telehealth Startups to Watch

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Stay ahead of successful strategies and techniques amid healthcare's shift to digital.
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Telehealth Startups to Watch

[Free Report] Telehealth Startups to Watch
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Telehealth usage and investments have swelled amid the coronavirus pandemic.

This growth underscores how virtual care solutions are making a substantial impact on the US healthcare delivery landscape. The number of global telehealth investment deals surged in Q2 2020, with 154 deals taking place in the quarter, up 23.2% from the 125 deals that occurred in Q1 2020.

To help industry leaders stay on top of strategies and techniques that are working amid this digital health shift, Insider Intelligence put together Telehealth Startups to Watch — detailing five companies that are successfully addressing consumers' heightened virtual care needs.

To access this content, simply click below and fill out the form.

A member of our sales team will contact you to speak more about Insider Intelligence research. You'll also receive a copy of the Telehealth Startups to Watch PDF, which includes details on each startup and how they're staying ahead of the digital transformation.

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The challenges of securing a remote workforce will be long-standing as companies across industries are now expecting permanent WFH

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How to support remote work while securing the distributed enterprise through the Zero Trust security model

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A staggering number of employees moved to a new mode of remote work in 2020, kicking off a significant and lasting transformation of the workplace—one that will require a different approach to enterprise security.

In The Enterprise Security in the Coronavirus Pandemic Era Report, Insider Intelligence explains the Zero Trust concept, how it leverages user identity along with policy enforcement mechanisms, and why it is gaining traction with enterprises in the post-pandemic era. First, we will explore pandemic-driven trends in remote work and cybercrime, and highlight enterprises' challenges in responding, with a particular focus on VPN technology. Then, we will explain Zero Trust and how ZTNA services can help solve these challenges. Finally, we will provide recommendations for starting to implement ZTNA services.

In full, this exclusive report:

1 Explores the pandemic-driven trends in remote work and cybercrime, and highlights enterprises' challenges in responding, with a particular focus on VPN technology
2 Explains the Zero Trust concept, how it leverages user identity along with policy enforcement mechanisms, and why it's gaining traction with enterprises in the post-pandemic era
3 Explains how cloud-based ZTNA services can help solve challenges with security technologies such as VPNs
3 Provides an overview of the rapidly evolving ZTNA market landscape to help buyers understand who some of the key incumbent and startup vendors are
3 Offers recommendations for starting to implement ZTNA services

Get all of these insights and more when you purchase the Enterprise Security in the Coronavirus Pandemic Era Report for $495.
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