Incumbent insurers are doubling down on AI to help drive positive ROI and meet changing customer expectations

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Insider Intelligence

How 3 Forward-Looking Insurers Are Infusing AI Into Their Front, Middle, and Back Offices to Better Compete with Insurtechs and Meet Changing Customer Expectations

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Incumbent insurers have accelerated their use of mature AI deployments in the past year to meet changing customer expectations and better compete with tech-centric firms. And with the pandemic pushing consumers online, the pressure on insurers' digital transformation has intensified.

In The AI in Insurance Report, Insider Intelligence assesses the business impact of forward-looking insurers implementing AI in their front, middle, and back offices, with real-world examples of each. The report then explores the key risks arising from AI use that insurers need to keep in mind. It also provides recommendations around how insurers can best approach the implementation of AI-powered digital transformation. Finally, it examines prominent strategies currently in use by three insurers (Aon, Allstate, and Zurich Insurance UK) that have invested in AI technology, gleaned from interviews with key stakeholders.

In full, this exclusive report:

1 Provides best practices that underpin successful implementations of AI in insurance
2 Looks at current AI solutions adopted across select insurers
3 Examines applications of AI across front-, middle-, and back-office insurance
4 Discusses the risks associated with the usage of AI in insurance
5 Takes an in-depth look at how three insurers are successfully implementing AI

Get all of these insights and more when you purchase the AI in Insurance Report for $995.
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