Digital was once a separate channel and an outgrowth of traditional branch banking. Now it's pivotal to the customer relationship. Today, in the app-driven world of banking, digital is increasingly penetrating every line of business.
As a result, banking heads of digital are more important than ever to their organization's success. The actions they take and decisions they make impact the core of every top bank's customer relationship. Heads of digital must also drive innovation within the regulatory parameters of their industry without undermining consumer trust.
Bank of America's managing director and head of digital, David Tyrie, said digital there is structured as centers of excellence (CoEs) for product management, user experience design, and technical delivery, where "digital" is product and user experience design while technical delivery sits under the...
 | Report Preview  * This chart and data were pulled from The Banking Heads of Digital Report by Insider Intelligence. Purchase the report below for $995 for immediate access. | | | Digital was once a separate channel and an outgrowth of traditional branch banking. Now it's pivotal to the customer relationship. Today, in the app-driven world of banking, digital is increasingly penetrating every line of business.
As a result, banking heads of digital are more important than ever to their organization's success. The actions they take and decisions they make impact the core of every top bank's customer relationship. Heads of digital must also drive innovation within the regulatory parameters of their industry without undermining consumer trust.
Bank of America's managing director and head of digital, David Tyrie, said digital there is structured as centers of excellence (CoEs) for product management, user experience design, and technical delivery, where "digital" is product and user experience design while technical delivery sits under the... | | | Other Related Reports |  Digital banking channels are enjoying supercharged momentum as a result of the coronavirus pandemic. US consumers' banking... ACCESS FULL REPORT |  Digital account opening, which was on the rise even before the pandemic, has gained elevated importance... ACCESS FULL REPORT | | |  To learn more about Insider Intelligence and our Financial Services coverage, click below and fill out the form, and a member of our team will be in touch with you. | | | | |
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