What to read today: Innovation Strategies at Small and Midsize FIs: As the pandemic makes digital banking a necessity for consumers, small and midsize FIs are having to strategize on how to create better digital user experiences on limited tech budgets to stay competitive. This report discusses the unique challenges and advantages small and midsize FIs face in relation to digital innovation; outlines the innovation strategies open to them, and their pros and cons; and gives real-world examples of these strategies in action..
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| November 27, 2021 | | | Gemini raised $400M to become the financial gateway to the metaverse | The US-based crypto exchange reached a $7.1 billion valuation, and it will use the funding to expand globally and facilitate access to the metaverse espoused by Meta (formerly Facebook). This is unsurprising—its founders, the Winklevoss twins, have an infamous rivalry with Zuckerberg. Launched in 2015, Gemini has grown fast because it eases both retail and institutional investors' exposure to cryptos. Despite the high valuation, Gemini has a smaller user reach than its crypto peers, which puts it at a disadvantage as they all race to become the financial gateway to the metaverse. Insider Intelligence's Victor Chatenay has the full story. | | | BRIEFING HIGHLIGHTS | | | | | | | | | | | | | RESEARCH IN FOCUS | | | Innovation Strategies at Small and Midsize FIs | As the pandemic makes digital banking a necessity for consumers, small and midsize FIs are having to strategize on how to create better digital user experiences on limited tech budgets to stay competitive. This report discusses the unique challenges and advantages small and midsize FIs face in relation to digital innovation; outlines the innovation strategies open to them, and their pros and cons; and gives real-world examples of these strategies in action. | Get the full report → | | | | Scotiabank Mobile App Spotlight 2021 | In Canada, the ranks of new smartphone banking users are set to nose-dive in 2021 to a third of the year prior, which will lead competition among financial institutions (FIs) to escalate. In the intense battle for new users, the features of FIs' mobile apps will be crucial. This spotlight report highlights the key areas where Scotiabank can strengthen its mobile offering to better compete for new customers. It features findings from the inaugural Insider Intelligence Canada Mobile Banking Emerging Features Benchmark Study, which analyzes the mobile apps of the seven largest FIs according to the availability of 42 mobile features. Here, we focus on Scotiabank's mobile offering through the lens of customer demand data. | Get the full report → | | | | The Banking Digital Trust Report 2021 | Over the past year, banks built up a consumer trust advantage over competitors such as neobanks and tech companies, per exclusive Insider Intelligence survey data. But as the world turns to a new normal, they'll have to work to defend the high ground they've won. Insider Intelligence's second annual Banking Digital Trust survey polled US digital banking users on which factors across six key dimensions—Security, Privacy, Reputation, Reliability, Ease of Use, and Feature Breadth—most influence their level of trust in their banks' digital channels. It then asked respondents to rate their banks across each dimension to determine category leaders. The actionable survey data reveals how banks can improve their consumer perceptions within each category of digital trust. | Get the full report → | | | | BECOME A SUBSCRIBER | | Our subscriptions deliver analysis on the biggest trends and decisions shaping the future of your industry. Stay on top and subscribe today to receive: | | | | |
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