Retail ecommerce surged around the world in 2020 – here's how sales are expected to shake out this year

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In-store retail sales fell dramatically when the pandemic forced consumers to stay home and physical stores to close. We estimate that total retail sales worldwide dropped by 2.8% in 2020. Even so, retail ecommerce boomed as internet users went online to buy all manner of goods, including groceries.

In The Global Ecommerce Forecast 2021, Insider Intelligence features our latest regional and global forecast for total retail, retail ecommerce, mcommerce, and social commerce sales and digital buyers.

In full, this exclusive report:

1 Discusses by how much the pandemic affected retail sales estimates
2 Forecasts by how much global retail ecommerce sales will rise in 2021
3 Identifies which ecommerce markets are growing fastest
4 Examines which regions will generate the highest digital retail sales

Get all of these insights and more when you purchase The Global Ecommerce Forecast 2021 for $2,995.
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