The pandemic set the pace of payments industry innovation to warp speed, driving banks and other stakeholders to adapt

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Insider Intelligence

The Industry's Biggest Shifts, Trends, and Evolution—and What the Pandemic's Impact on Digitization Will Mean for the Payments Landscape

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The pandemic accelerated payments industry digitization across the entire landscape, as merchants turned to ecommerce to keep doors open, consumers eschewed cash in favor of electronic and contactless payments, and payments technology providers rapidly developed and launched new solutions to keep up.

In The Payments Ecosystem Report, Insider Intelligence examines the payments ecosystem today, as well as the pandemic's impact on growth drivers and the industry's future. The report traces the path of in-store and online payments from processing to settlement across key stakeholders. It then unpacks pandemic-driven changes in usage of various payment methods, and forecasts growth and defines drivers for key digital payment channels and transaction types as the pandemic accelerates digitization. Finally, it highlights three trends that are changing the industry, looking at how surging fraud, a revenue crunch, and rising demand for white-labeled payments features from unconventional players might spark change in the years to come.

In full, this exclusive report:

1 Identifies the key stakeholders in the payments ecosystem, and how the pandemic has affected operations
2 Examines how the events of 2020 impacted the payment methods, channels, and transaction types that consumers and businesses used to transfer money
3 Discusses the three key trends to watch in the year to come

Get all of these insights and more when you purchase The Payments Ecosystem Report for $995.
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