The growing SMB payment services market offers lucrative opportunities for providers angling for the US’ 32 million small businesses

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Insider Intelligence

How Merchant Services Players Can Tap Into Changing Competitive Dynamics and Tech Innovation

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The combination of increasing payment and operational digitization and rising merchant services satisfaction among small and medium-sized businesses (SMBs) is forcing banks, acquirers, and fintechs to evolve their offerings. To compete in the crowded market—and earn the volume and revenue opportunity this customer base presents—merchant services players will need to ramp up innovation across payments, value-added services, and outreach and marketing.

In The Small-Business Payment Disruptors Report, Insider Intelligence evaluates the major groups of providers competing to serve small businesses, examines wholesale changes in the approach to SMB merchant services, identifies specific areas of investment set to dictate innovation in 2022, and spotlights best practices for payment service providers (PSPs).

In full, this exclusive report:

1 Discusses how merchant services providers are affected by changes in the SMB landscape
2 Examines which classes of providers are best positioned to succeed and meet the specific needs of SMB owners
3 Identifies the key areas of innovation and best practices across payments, value-added services, and outreach

Get all of these insights and more when you purchase Small-Business Payment Disruptors Report for $995.
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