What to read today: UK Neobank Emerging Features Benchmark 2021: Over the past five years, neobanks have advanced on two fronts: user growth and richness of mobile functionality. But they're still chasing profitability, launching new financial services offerings and reserving some of their most innovative features for paying customers. This benchmark highlights the most in-demand emerging mobile banking features an incumbent or neobank can offer to attract, retain, or monetize users. It evaluates neobanks based on their features across seven categories and weights their scores according to the results from a survey of UK adults who have used mobile banking. The findings pinpoint product development priorities for high-street banks and neobanks alike..
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| February 5, 2022 | | | Robinhood looks to cut spiraling losses with more offerings as retail investor interest wanes | Robinhood's losses widened substantially in Q4 as tumbling average user spend hurt trading. The digital broker may be forced to expand its offerings to limit future losses. The pandemic led to a flood of new investors in the stock market. Roughly 15% of retail investors in early 2021 traded for the first time in 2020, per a Charles Schwab survey. Robinhood's deepening losses are emblematic of the broader industry: Other publicly listed digital brokers, like eToro and Coinbase, have also posted disappointing results amid a slowdown in investor enthusiasm. We predict trading apps will increasingly look for novel ways to benefit from cryptos to reverse falling trading volumes. Insider Intelligence's Will Paige has the full story. | | | BRIEFING HIGHLIGHTS | | | | | | | | | | | | | RESEARCH IN FOCUS | | | UK Neobank Emerging Features Benchmark 2021 | Over the past five years, neobanks have advanced on two fronts: user growth and richness of mobile functionality. But they're still chasing profitability, launching new financial services offerings and reserving some of their most innovative features for paying customers. This benchmark highlights the most in-demand emerging mobile banking features an incumbent or neobank can offer to attract, retain, or monetize users. It evaluates neobanks based on their features across seven categories and weights their scores according to the results from a survey of UK adults who have used mobile banking. The findings pinpoint product development priorities for high-street banks and neobanks alike. | Get the full report → | | | | Insider Intelligence's Banking Trends to Watch in 2022 | Digital transformation is disrupting the banking industry. Incumbent financial institutions (FIs), Big Tech firms, neobanks, and fintech companies will each feel its effects differently. This report covers how consumer demand for hyper-personalization reshapes the banking and payments experience, what the rise of super apps means for banking titans looking to maintain or grow their market share, and if Big Tech's foray into the financial services sector will affect banking and insurance. | Get the full report → | | | | Canada Mobile Banking Emerging Features Benchmark 2021 | After an uptick in 2020, growth in smartphone banking adoption will slow to a trickle—and FIs can no longer rely on new smartphone owners to grow their ranks of mobile users. FIs will need to distinguish their mobile offerings to attract, engage, and retain customers. The Insider Intelligence 2021 Canada Mobile Banking Emerging Features Benchmark uses a dedicated survey of 1,187 Canadian consumers to identify the mobile banking features that consumers demand, highlighting features that the top seven Canadian FIs by assets deploy and the mobile functionality that consumers value most. | Get the full report → | | | | BECOME A SUBSCRIBER | | Our subscriptions deliver analysis on the biggest trends and decisions shaping the future of your industry. Stay on top and subscribe today to receive: | | | | |
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