Digital health tech has the power to transform healthcare, but workforces will have to meet challenges before AI can reach its potential

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Digital health tech has the power to transform healthcare, but workforces will have to meet challenges before AI can reach its potential

Health systems are leaning on artificial intelligence (AI) to not only help absolve burnt out healthcare workers of administrative tasks, but also potentially improve diagnoses, and more accurately predict patient outcomes. In a survey from Optum, 72% of healthcare executives said they would trust AI to support nonclinical, admin processes that take away time providers could be spending with patients.

While the promise of AI in healthcare may present many opportunities, it comes with challenges, too. Many health professionals are hesitant about using the technology because there's potential for errors. Plus, a bug in one AI system poses a risk to thousands of patients, as opposed to a provider's human error affecting just one. "As more health systems secure a stronger footing in healthcare AI, the next step will be to make new AI capabilities mesh with both digital health technologies and existing healthcare processes," said Rhea Patel, analyst at Insider Intelligence.

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