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| | Consumer expectations for swift, available, transparent, and personalized healthcare services are reshaping how individuals access care and engage with their providers. Healthcare has long been a reactive industry, but the pandemic has created urgency across multiple dimensions. Incumbents have been put on notice and must respond to consumers' demands or risk losing them in an increasingly competitive marketplace.
In The 2022 Healthcare Consumer Report, Insider Intelligence presents how the pandemic has redefined consumer preferences for seeking care, as well as an exploration of how conventional providers must adapt to meet these technology-driven demands. | In full, this exclusive report: | | |
| 1 | Examines how the pandemic has changed the way consumers think about healthcare, and what the impact of this evolution will be | | 2 | Identifies the ways in which digital technology can redefine how consumers interact with the healthcare system | | 3 | Explains how traditional healthcare stakeholders can fend off disruptors and succeed in a consumer-driven marketplace |
Get all of these insights and more when you purchase The 2022 Healthcare Consumer report for $995. | | |
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