How to identify short-, medium-, and long-term goals |
| | | Hi,
Customers want a seamless, unified experience across all interactions with a brand. To deliver that, organizations need a clear measurement centered around shared goals.
While there is no one-size-fits-all measurement framework, it's imperative to identify short-, medium-, and long-term plans to develop a framework that can evolve over time.
Register for "Measuring What Matters: 2022 Customer Experience Imperatives," presented by Merkle, and learn how to:
- Unify metrics across departments to achieve a common goal
- Measure progress toward a goal through theories of change
- Identify the activities needed to produce a positive business impact
- Plus! An example of how a measurement framework can be at odds with intended results
Please reserve your seat today. Space is limited. This webinar will take place on Wednesday, March 23 at 11am ET / 8am PT.
This Tech-Talk Webinar is sponsored content by Merkle. | | | | |
|
0 comments:
Post a Comment